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How we handle your account and personal information

Your account details, payment history and game activity on mpo808 login stay encrypted and secure from the moment you deposit via DANA, OVO, GoPay or QRIS.

Encrypted account storageIndonesia-compliant data handlingYour withdrawal & deposit records protected
mpo808 login How we handle your account and personal information
REACH OUR TEAM

How to contact us about your data or account

Live chat Open your account lobby and tap the help icon in the bottom-right corner. Our support team responds to privacy questions within one business day.
Email support Send data access requests, deletion requests or account queries to our legal inbox. We reply within 48 hours with confirmation and next steps.
Account settings Log into your account on desktop or mobile app and visit Settings > Privacy to view your stored information, manage cookie preferences and download your data.
SECURITY & COMPLIANCE

What we protect and how we verify it

Encryption standard

All deposits through DANA, OVO, GoPay and QRIS are encrypted with industry-standard TLS 1.2 or higher. Your withdrawal requests are verified against your registered bank account before processing.

Account verification

We verify your identity once during signup using your national ID number and phone. Subsequent logins use your password and optional two-factor authentication via SMS.

Cookie & tracking

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can clear these anytime; essential cookies cannot be disabled.

Data retention

Active account data is held for the duration of your membership. Closed accounts and their records are archived for seven years to meet anti-fraud and tax-reporting requirements.

Third-party sharing

We share account and transaction data only with payment processors (DANA, OVO, GoPay, QRIS networks) and where local law requires disclosure to financial regulators.

Change requests

You can update your registered email, phone or bank account by contacting support or using your Settings menu. We verify changes within 24 hours before activating them.

Frequently asked questions about your privacy and legal rights

We collect your full name, date of birth, national ID number, phone number, email address and banking details for DANA, OVO, GoPay or QRIS deposits. This is used for identity verification, withdrawal processing and compliance with anti-money-laundering rules where local law permits.

Yes. Contact our support team via live chat or email and request your data download. We'll compile your account details, transaction history, game records and cookies within five business days and send it as a secure file.

We archive your account data for seven years after closure. This complies with financial record-keeping and tax-reporting rules. Personal information is encrypted during storage and not used for marketing or other purposes.

No. We do not sell or rent your personal information. We share data only with our payment processors and where local law requires us to disclose to financial authorities or law enforcement.

You can request permanent account deletion through Settings or by contacting support. We'll close your account and anonymise your player profile within ten business days, though transaction records are kept for seven years as required by law.

Deposit and withdrawal requests are encrypted end-to-end. Your bank details are stored in a separate secure vault, never shown in full on your account screen and verified against your bank before every withdrawal.

Two-factor authentication (2FA) adds a second login step: after you enter your password, we send a code to your registered phone number. We recommend enabling it in Settings to protect your account from unauthorised access.